Your Care Worker App is a multi-functional tool that allows you to log in and out of scheduled events, log your hours, communicate with your office, view important patient information and much more, all from the palm of your hand. This article will show you how to:
Record information regarding a service user
To see a video of how to log in and out of the carer app, please click here.
When you log into your Care Worker App, this is the screen that you will see (see above). All your options for information and activity is on the left hand task bar. In the middle you will see your scheduled events for the day, and any messages that have been posted in the Noticeboard.
Messaging
The app allows you to communicate with your head office and administrators. Depending on what you want to communicate, there are several ways to do this.
The first is a General Message. This allows you to send a message to the office, visible to any administrator in the system. For more info on General messages, click here.
The next is a Post It. This function is for when you need an action to be completed. It lets you select a category (ex. Billing Change Request), select the priority of the issue, and any other details required to explain the request. The Post It will be sent to the Administrator you assign it to, and they can take action on their end.
Check your schedule
Your schedule is available on the app by clicking on My Schedule on the left-hand task bar. It will show up as a calendar and will allow you to view information about each event including the client, location, and tasks.
Many companies only allow the schedule to be visible one to two weeks in advance.
If you want to see a video of how to check the schedule on the app, please click here.
Clocking into and out of an event
Any scheduled events you have for the day will appear in the middle of your screen. If you click on the event's orange tab, it will open up the info.
Here you can clock in for the event, see patient info, add a post it, and record any tasks.
Once you've clocked in the event tab will turn blue. When the event is complete and you are ready to leave, you clock out by clicking on the Clock Out button.
If you want to see a video of how to perform the clock in/out, please click here.
Leave Information Regarding Client
If there is anything you wish to communicate to the office (for example: Damien was really tired today, had trouble getting him to cooperate...) you can leave a note before or after you clock out.
To leave it before you clock out, enter text in the Enter Notes box (as seen in the previous screen shot).
If you have already clocked out you can still attach a note to the completed event. The event will now show on your screen in green and say Work Completed. Click on the event, then click on the Add Notes icon, and type in your note.
Review your timesheets
Through the app you can also keep track of your hours by reviewing your timesheets. Select the dates you would like to look up, and hit search.
Adding expenses
To learn how to add an expense, click here.