For tickets that come in regarding table grid questions having unfinished and unwanted extra grids, they can be edited in the database to have them removed from the web view of the form.
- Go to the Web View for the form in question.
- When you are in this section you will be able to see the PlanTakenId from the URL (for example, k=538803) and search for it in the cmFormsTaken table.
- From this table, get the ID in the first column which will be the formsTakenId and search for that in the DB page cmFormsAnswersTable.
- In this table you can also search by adding in 'IS NULL' for the Updated column. This is because the rows that have an updated date will not be visible on the front end.
- Looking at the results in the DB page you should be able to identify the ones that you want to get removed from the table grid question for this user. Highlight all the rows that you want to get removed and once you have them all selected click on Edit.
- On the Edit page go to the section Updated and get this changed to 'Now'. This will get them deleted on the front end.